Legal enquiries by practice area
Separate practice areas such as conveyancing, family law and wills where the firm offers them. Explain how clients can make an initial enquiry.
A conveyancing enquiry needs different intake from a will appointment. State the matters you accept, and keep case information in the firm’s system.
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Separate practice areas such as conveyancing, family law and wills where the firm offers them. Explain how clients can make an initial enquiry.
Track accepted matters alongside consultation bookings. Keep matter details in the firm’s system.
An initial consultation is not an instruction. Track matters you open, and do not put case detail into the ad account.
Ask whether they are buying, selling, or both, and the area of the property, in your own intake. Send the ad to that department.
A shorter appointment. Keep it apart from disputes and from conveyancing so the budgets match the work.
Only advertise matters the firm takes. A page that lists everything produces calls the departments will decline.
Consultations booked and matters accepted. Case facts stay in the firm’s system, not in advertising tags.
A conveyancing enquiry needs different intake questions from a will appointment. State which matter types the firm accepts and keep case information in internal systems.
Use a clear practice-area route and record accepted matters internally. Keep notes about the case out of advertising reports.
Add Google ad spend and management fees, then divide that by the number of accepted matters linked to those ads. Include any setup fee in a separate first-month calculation. Use the same period for spend and results, and keep repeat calls, cancellations and unfinished enquiries out of the final count.
No. Each practice area has different intake and a different value. Split the ones you want to grow.
Which matters you take, how to enquire, and which office.
A matter the firm accepts, not every contact form.
Tell us what you want to sell, where you can travel and which enquiries are worth taking.
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